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Analyzing Broadband Usage in France and Portugal

2 Feb


Last year Diffraction Analysis worked in collaboration with the FTTH Council Europe on a study analyzing the behavior and attitudes of Swedish Broadband Users. In particular, we examined their satisfaction, their intentions to upgrade or migrate and their broadband usage. We recently published a thorough analysis of these results under the title Fiber broadband drives higher satisfaction and advanced usage.

The second wave of that study will be presented in Warsaw at the FTTH Council Europe’s Annual Conference. I will be presenting the findings for our France and Portugal studies on February 12th AM. This is a unique study that yielded fascinating and quite unique results. The full-fledged studies for France and Portugal will be published later this year, but for advanced insight into the behavior of FTTH and FTTB users in particular, I hope to see you in Warsaw!

Structural Separation Webinar Commentary

20 Nov

Our webinar on Nov. 18th hosted by the FTTH Council Europe was extremely successful, both in terms of attendance and in the level of engagement and quality of questions. The video has been uploaded, and is available here. The report is still available for purchase and goes in a lot more detail on these issues. It also analyses existing successes and failures in Structural Separation which was not touched upon during the webinar.

In the wake of the webinar, we have decided to offer in addition to the report the full Q&A document to anyone purchasing the report. We are also happy to throw in a one-hour person to person presentation / conversation for those who will purchase the report.

Please get in touch if the payment instructions on our webpage are not clear.


White Paper: Connectivity Models for Developing Economies

3 Mar

ConnectivityThumbThere are recurring misconceptions about broadband in emerging markets. These are considered “truths” and repeated in newspaper articles and at telecom events. For example:

  • “There’s no space for wireline services in developing economies!”
  • “FTTH in emerging markets? You’ve got to be joking!”
  • “There will never be a way to deliver mobile services outside of urban areas in these markets!”

But the urban mobile model that is often described is not a universal truth, far from it. A few months ago the Google policy team contacted Diffraction Analysis and asked us to analyze alternative connectivity models were and how they worked. The result is this white paper entitled Connectivity Models for Developing Economies. In this paper we examine a number of cases that do not conform to the “standard” model being displayed for developing economies. We also examine policy approaches that seem to have made a measurable difference.

This paper does not offer a silver bullet solution for all developing economies: there’s no such thing. It does however analyse interesting case studies and looks at the replicable aspects of some of these models.

You can find the paper on SSRN through the following link: Connectivity Models for Developing Economies.

TPG Telecom’s FTTB play a headache for Turnbull

11 Feb

See on Scoop.itConnected World

Although obviously very unhappy with the broadband monopoly created by the previous government, Communications Minister Malcolm Turnbull – as its shareholder minister – also has to protect the interests of NBN Co.

Benoit Felten‘s insight:

I must confess to a certain amount of pleasure watching Malcolm Turnbull struggle to keep together the NBN he has contributed so hard to undermine. It’s not good news for Australia, but you can’t help but feel he got it coming…

See on

Table Ronde du G9+ le 24 Juin

12 Jun

(Apologies for non-French speakers but since this is an announcement for a French event in French, it didn’t seem to make much sense writing it in English.)


Le 24 Juin, le G9+, un Think Tank formé d’anciens élèves des Grandes Ecoles travaillant dans l’IT ou les Télécoms organise une table-ronde débat au titre provocateur:

Opérateurs Télécoms: Dinosaures ou Mutants.

J’y serais (a priori pas en tant qu’intervenant). Afin de mettre en avant certains des sujets qui y seront débattus, le G9+ m’a demandé de participer à une discussion vidéo avec Nicolas Martinez Dubost du G9+ et Régis Castagné d’Interoute France.Voici un court teaser de ce débat, qui est accessible en version longue sur le site du G9+ (il faut ouvrir un compte).

Benefits of FTTH for Real-Estate Players

10 Apr

At the FTTH Council Europe conference in London, I presented the results of a study commissioned by the Council on the benefits of FTTH deployment for real-estate players. 8 real-estate companies were interviewed extensively to understand how they viewed FTTH, having deployed it, and if they perceived benefits in integrating FTTH in the properties they build or manage. The results of this study will be presented in a webinar organised by the council on April 18th at 11 AM CET. If the topic is of interest to you, please register here.

Awareness of FTTH/LTE Symbiosis is Growing

8 Apr

I have in the past been very vocal about the need to understand FTTH and LTE in symbiosis. I was therefore quite pleased and interested to read the following interview of Suresh Sidhu, CCO of Celcom Axiata Berhad in Malaysia where he says (amongst other things): “FTTH is key to meeting business and consumer needs”. In a nutshell, the mobile arm of the Malaysian Incumbent TM does not think next-generation wireless and FTTH are antithetical, quite the contrary.

The interviewer (who seems to doubt the benefits of wireline connectivity) drives the following exchange:

As next-gen wireless services develop will there be a need for fixed-line services in five years’ time?

We see that the customers we serve are changing their behaviour from “walk and talk” to “sit and play”. Or rather – “walk somewhere, sit, play, walk somewhere else, sit, play”. Critical to this value proposition is the ability for wireless service providers to be present at the key “data hotspots” which could be home, cafes or the traditional street locations. We believe that LTE, HSPA+ and HetNets (including femtocells, WiFi, etc.) are key to serving this need. However, the best way forward may well be to seek convergent approaches that include the fixed world as well. People will do different things at different locations and a holistic relationship will drive both wireless and fixed technologies to develop their niches.

I’ll let you read the rest of the interview here.

On Broadband Value Perception

12 Mar

I have great news to share with you today: Eurotelcoblog, the original disruptive telecom blog that inspired so many (myself included) is back!

James Enck posted a very interesting entry today (peppered with his usual sharp wit) about value perception in the broadband market, arguing that customer perceptions are largely skewed when it comes to the relative value of broadband and other goods and services (including POTS line rental). The post is entitled Value Perceptions and is well worth a read.

I fully agree that this situation opens up opportunities for disruptive positioning, and this ties back to my earlier blog post on Technically Speaking about the Innovator’s Dilemna in the broadband market. It’s a sad truth of our market that few players dare to be disruptive, even if they are poised to benefit the most from turning the tables on legacy players. Who is going to educate the customers on the value of high quality broadband if not them?

On abundance and disruption…

7 Mar

I have been invited to contribute my thoughts to the Technically Speaking blog edited and moderated by the excellent Gareth Spence. My first contribution went up yesterday under the title of Scarcity is the Achilles’ Heel of Legacy Broadband. I’m going to try and make these on a regular basis; they will at times move into tech territories that I don’t normally dwell in, but that’s a good thing, I think!

(Oh, and if you don’t know why apples and oranges, well… I’m not sure I do either!)

Don't miss this year's F2C (even if I will)

27 Feb

There are so many ways in which the internet has changed our lives, both personal and professionals. Opportunities have been created, legacy businesses have been displaced. The rate at which this transformation is happening can seem mind boggling, and there seems to be a general tendancy now by large established businesses and even governments to “fight back”. One way the fight is taking shape is restrictions of our individual liberties, and denial of the ability of each and everyone to go online and benefit from whatever opportunities the internet has to offer.

I don’t know if David Isenberg would agree with that, but it seems to me that defending the continued ability to reap these benefits is at the heart of what Freedom to Connect is about. F2C is not an event amongst many with a few interesting talks drowned in vendor sales pitches. It’s a unique opportunity to hear radical thoughts from speakers who are more passionate than they are interested. Last year, I was privileged to hear the late Aaron Swartz talk about how the fight against SOPA/PIPA was won, a lesson both in activism and in internet collaboration. You don’t hear speeches like that every day. In fact, you’re lucky to hear that once in a lifetime.

This year (March 4 & 5, 2013), David’s done it again. His program includes such luminaries as Vint Cerf, Jeff Jarvis, Peter Cochrane and Guardian journalist Glenn Greenwald. Trust me though, as important as those people are, the true gem of F2C is discovering the new brightest brains of the internet era; the young people whose name may mean nothing to us today but will be the makers of tomorrow’s connected world. That’s what I will miss the most this year, because sadly I can’t attend Freedom to Connect.

But if you can, you should. Especially if it’s not a 6000 mile ride for you too.